I love seeing my favorite crossing guard on my morning runs. She's a ray of sunshine and takes such good care of the kids on their way to/from school!!! Happy Friday, everyone!!! ... See MoreSee Less
Update on the City's recent cybersecurity event. FYI, City Council and City email has been operational for the last week, so you can reach me via email at firstname.lastname@example.org.The following statement will be read at tonight’s City Council meeting, which begins at 6 PM during the announcement portion of the meeting. City Council will not be discussing the cybersecurity event, nor will they have the opportunity to ask questions.
Statement to the City Council on the Cybersecurity Event
Good evening, members of the City Council, colleagues, and citizens of our community. I would like to provide you with an update on the recent cybersecurity event that has impacted our city's digital infrastructure. I want to assure you that our team, in collaboration with law enforcement and cybersecurity specialists, is working diligently to address this situation. However, please understand that due to the active investigation into this matter, I am limited in the details I can provide.
First and foremost, I want to emphasize that the safety and well-being of our community remain our top priority. I am pleased to report that our Beaches Energy utility is fully operational, ensuring our energy services remain uninterrupted. Similarly, the Public Works Pollution Control Plant and Water Plants are fully functional, safeguarding our city's environmental health and public safety.
Our Police Department's dispatch and processing operations remain fully functional, ensuring no disruption to their vital services to our community.
While we have encountered some challenges with our accounting functions, I want to reassure our employees and vendors that we can process pension payroll and employee payroll. We are also making progress in restoring our ability to pay vendors, albeit in a limited fashion.
Our email system and call centers are functional, which allows us to maintain effective communication within our city government and with our citizens.
Our IT teams and external cybersecurity specialists are conducting a thorough forensic investigation to understand the full scope of this event. Concurrently, we are working diligently to safely and fully restore the technical environment, enhance our cybersecurity posture, and prevent future incidents.
In closing, I express my gratitude for the patience and support of our community during this challenging time. Rest assured, we are committed to resolving this issue as swiftly as possible. We will keep the council and the public informed within the constraints of the ongoing investigation.
Thank you for your attention and continued trust in us to protect and serve our community. ... See MoreSee Less
Please read this important message. Currently, I am not able to receive emails to my City Council email address. If you need to reach me, you can reach me by calling or texting 904-877-0675 or you can email email@example.com.The City of Jacksonville Beach recently began experiencing information systems issues, impacting certain City functions. Upon discovery, we promptly initiated an investigation and notified law enforcement.
We recently confirmed the issues are the result of a cybersecurity event. We are working to restore our systems and services as quickly as possible. As our investigation into this matter is ongoing, we are unable to provide further details at this time.
Emergency services and public safety continue to operate at 100%.
City Hall is open for regular hours, but functionality remains limited.
The Tennis Center and the Golf Course are open.
We are still unable to receive emails.
At this time, we have no indication that personal sensitive data has been compromised.
City staff, especially the Information Services team, is working tirelessly to ensure operational continuity to serve our community. ... See MoreSee Less
The City of Jacksonville Beach was well represented today in Tallahassee as we met with the Duval Legislative Delegation to discuss the 2024 bills that are important to Jacksonville Beach. We are extremely grateful to all the legislators and their aides for taking time to meet with us, listen to our concerns, and ask good questions. We believe we helped them understand how some of the bills would hurt or help our community. There are 5 weeks left in the session, so we will continue to communicate with our legislators to ensure Jacksonville Beach concerns are heard. ... See MoreSee Less